About Us
Meet the leaders shaping Cloudality’s success. With decades of experience in digital transformation, technology solutions, and business strategy, our executive team is committed to driving innovation, operational excellence, and exceptional client results while fostering a culture of unparalleled employee engagement.
Our Mission
At Cloudality, we help organizations transform their customer relationships through strategic Salesforce CRM, Marketing Cloud and adjacent technology design and delivery. Our commitment to excellence, innovation, and client success drives us to deliver results that exceed expectations. We believe our people are our greatest asset, and we prioritize a culture of ownership, engagement, collaboration, and growth.
Why Choose Cloudality?
Choosing Cloudality offers businesses a streamlined path to cloud adoption, simplifying the often complex transition to cloud technology. With tailored solutions that are customized to meet specific business needs, Cloudality ensures optimal results and efficiency. Our team of experienced professionals provides expert guidance throughout the entire cloud journey, helping businesses reduce costs, increase productivity, and enhance operational efficiency. Additionally, Cloudality leverages Salesforce to help businesses deliver exceptional customer experiences while empowering data-driven decision-making through advanced analytics. This comprehensive support allows companies to achieve their goals faster and more effectively.
Leadership Team
Kim Georgeton
Chief Executive Officer
As CEO of Cloudality, Kim brings over 20 years of experience in digital transformation, e-commerce, and business strategy to help organizations thrive in a fast-changing world. Known for turning challenges into opportunities, she has a knack for managing multi-million-dollar budgets, leading large-scale platform projects, and building high-performing teams that deliver exceptional results.
Kim’s career includes key leadership roles at Infosys/Simplus, Jagged Peak/TradeGlobal, Arhaus Furniture, Lane Bryant, Luxottica and amazon.com, where she helped transform businesses and launched initiatives for some of the world’s most recognized brands. Her expertise spans Salesforce Clouds—CRM, Marketing, and Commerce—as well as omnichannel strategies and customer engagement solutions, making her a go-to leader in creating connected digital experiences.
A transparent and collaborative leader, Kim thrives on aligning teams, crafting bold strategies, and driving growth. When she’s not working, you’ll find her enjoying family time, experimenting in the kitchen, traveling, or soaking up the arts.
Jon Sadler
Chief Operating Officer
As the Chief Operating Officer at Cloudality, Jon oversees daily operations, ensuring seamless delivery of transformative technology solutions that drive client success. With 18+ years of experience in CRM strategy, business process optimization, and team leadership, Jon bridges the gap between technology and business outcomes.
Jon's expertise includes scaling organizations, managing cross-functional teams, and delivering enterprise-grade Salesforce solutions across industries like manufacturing, healthcare, and retail. Passionate about creating impactful client experiences, Jon is committed to fostering innovation and operational excellence within Cloudality.
Before joining Cloudality, Jon held leadership roles at Simplus, Accenture, and Phase One Consulting, where he delivered measurable business value and optimized customer engagement through cutting-edge CRM strategies.
Outside of work, Jon is an avid rock climber, underwater rugby enthusiast, and certified yoga instructor.
Kristina Walls
Chief Financial Officer
Kristina Walls is a seasoned Chief Financial Officer with a proven track record in driving financial strategy and operational excellence. She specializes in crafting and implementing strategies that foster growth, optimize resources, and align with broader business goals.
With leadership experience spanning roles at Concur Technologies, Philips, and as the founder of Estmere, Kristina has consistently delivered value by enhancing financial stability and enabling sustainable growth for her clients. Her expertise includes strategic financial management, virtual CFO services, and sales strategies.
Kristina’s advanced analytical and business analysis skills allow her to uncover actionable insights that drive impactful, data-informed decisions. Known for her collaborative approach, she empowers businesses to navigate challenges, seize opportunities, and achieve long-term success.
Jeb Rajan
Director
As a Founding Director at Cloudality, Jeb provides strategic oversight for the India Development Center in Tirunelveli, Tamil Nadu. With over 20 years of experience in software development, Jeb specializes in identifying and nurturing top software engineering talent to deliver innovative and scalable solutions. Under his guidance, the team has achieved a retention rate exceeding 95%, reflecting a culture of meaningful and impactful work. Jeb’s role focuses on steering Cloudality’s growth and ensuring the development organization meets the evolving needs of its global clients.
Outside of his professional responsibilities, Jeb enjoys spending time with family and friends. He has a deep commitment to his local community in Tirunelveli and actively contributes to initiatives that improve the quality of life for those around him.
Harry Dressler
Managing Director
Harry is a Senior Information Technology Executive and lifelong learner with significant experience providing leadership to businesses in both strategic and tactical functions. As a Managing Partner and Co-Founder, he brings over 25 years of experience directly managing and overseeing the implementation of Salesforce and eCommerce implementations. He has successfully managed over 100 software implementations on Salesforce and eCommerce platforms, including CommerceCloud and Shopify.
His career spans the direct, tactical, management of software technology and service organizations, to the vision and execution of complex strategic executive initiatives. He brings full life-cycle experience ranging from start-ups to fully mature public corporations, possesses strong individual and process leadership, and communication skills that bridge the gap between technical and non-technical audiences.
Harry enjoys traveling in his fully-equipped off-grid van, enabling him to work from anywhere using the new Starlink technology from remote and surreal locations in North America and combining the very best in personal and work-life balance.
Brian Buckley Smith
VP, Customer Success & Delivery
As the VP of Customer Success and Delivery at Cloudality, Buckley brings decades of experience in leading complex, transformative technology programs. His career is defined by his commitment to aligning business objectives with technological solutions, driving measurable outcomes, and fostering meaningful client relationships. Starting as an associate consultant, Brian progressed to senior leadership roles through his dedication to delivering business value and operational excellence.
Buckley excels in building and managing teams to help organizations through strategic technology implementations, leveraging his deep expertise in program governance, change management, and Salesforce's suite of solutions.
His leadership style focuses on collaboration and innovation, ensuring client success and sustainable business impact. A thought leader in the Salesforce ecosystem, Brian is passionate about helping organizations unlock their potential through tailored, scalable solutions.
When not working, Buckley enjoys sailing, staying fit, watching international rugby, and enjoying all types of entertainment including film, music, theatre, and dance.
Kevin Durbin
VP, Marketing & Digital Experience
As the Vice President of Marketing and Digital Experience at Cloudality, Kevin brings over 15 years of expertise in digital strategy, customer engagement, and Salesforce solutions, empowering organizations to thrive in the digital age. He specializes in delivering transformative marketing programs and digital experiences, leveraging platforms like Salesforce Commerce Cloud, Experience Cloud, Marketing Cloud Engagement, and Account Engagement (Pardot).
Kevin’s career includes leadership roles at Infosys/Simplus, Jagged Peak/TradeGlobal, and LexisNexis, where he spearheaded innovations across retail (fashion/beauty), financial services, manufacturing, and healthcare industries. Known for bridging strategy and execution, Kevin is passionate about creating connected customer experiences that drive measurable business outcomes.
A collaborative and results-driven leader, Kevin excels in aligning cross-functional teams, implementing omnichannel strategies, and fostering innovation.
Outside of work, he enjoys playing music, working on cars and trucks, and spending time on his small farm in southwest Ohio with family and friends.